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Hey Jared - The illusion of differentiation is central to branding in commodity categories, which represent billions. There is a story - probably apocryphal - in which the CEO of Coca-Cola said that if tomorrow every factory burned down, they would okay. But if tomorrow everyone forgot what Coca-Cola meant, they would be out of business. Also - you are wrong that shampoo branding is not about anticipation. The reason shampoo advertising also features the obligatory shower=refreshment scene is precisely to build erotic, anticipatory energy.

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Thanks for sharing, Adam. I'd love to learn more about the erotic shampoo energy, anything you can point me to?

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